Privacy

At QOSO, we are committed to protecting the privacy of our website visitors and customers. This privacy policy outlines how we collect, use, store, and share user data in accordance with Australian privacy laws.

1. Personal Information Collected

We may collect the following types of personal information from users:

• Name

• Email address

• Phone number

• Location data

• Payment information (credit card number, expiration date, billing address)

We may also collect non-personal information such as IP address, browser type, and pages viewed on our website.

2. Use of Personal Information

We collect personal information for the following purposes:

• To provide landscaping and garden services

• To communicate with customers about services and promotions

• To process payments

• To improve our website and services

3. Sharing Personal Information

We may share personal information with third-party vendors and partners for the following purposes:

• Payment processing

• Marketing and advertising

• Analytics and website optimisation

We will only share personal information with third-party vendors and partners who have agreed to protect the privacy and security of user data.

4. Security Measures

We take reasonable steps to protect user data from unauthorised access, modification, or disclosure. We use encryption and firewalls to secure personal information, and we regularly monitor our systems for potential security threats.

5. Cookies and Tracking

We may use cookies and other tracking technologies to improve user experience and personalise content and ads. Users can choose to disable cookies in their browser settings, but this may affect website functionality.

We may also use cookies and tracking technologies to collect non-personal information for analytics and website optimisation purposes.

6. Legal Requirements

We may disclose user information if required by law or to protect our business from legal liability.

7. User Rights

Users have the right to access, correct, or delete their personal information. To exercise these rights, users can contact us using the contact information provided on our website.

8. Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. Users will be notified of any changes to the privacy policy on our website.

9. Contact Information

If you have any questions or concerns about our privacy policy, please contact us.